Mission-Critical System Design

Given the nature of WSIN’s work, Tru Technical had to enable simultaneous displays of PC applications, live video and live TV on a bank of monitors - initially eight on a four-by-two video wall but expanded to a six-by-two video wall with additional monitors in directors’ offices - that make up a high-resolution wall.

When situations escalate, any feed needs to be able to be instantly scaled up for viewing on the entire wall. (Click here for diagram.)

“The Hiperwall system was very easy to configure and our analysts are now able to view our ‘deconfliction’ software, CNN news feeds, surveillance, maps, events tables, and conflicting tables all at once in real time due to Hiperwall’s multi-source streaming flexibility,” says Karen Aumond, director of the Department of Justice at WSIN. “This gives anybody who comes in the watch center everything they need to see to know what is going on in the territory on one screen. Most importantly, our analysts can now make better informed decisions.”

There is, of course, an added level of pressure for integrators working on such crucial applications, Cuadros acknowledges. Tru Technical responds by making sure it dedicates the time necessary to making sure its system designers know exactly how the client intends to use the video wall. 

Still, integrators are only human and it’s hard not to stress over life and death applications. Cuadros remembers visiting WSIN post-installation when “a situation unfolded on the video wall” before her eyes. Cuadros watched as the agents accessed the information they needed on the screen instantly and reacted. “‘Thank God,’ I thought to myself.”

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Tom LeBlanc - Editor-in-Chief, CI, Tom

Tom has been covering electronics integration since 2003. Prior to being named editor-in-chief of CI, he was senior writer and managing editor of CE Pro. Before that, he wrote for the sports department of the Boston Herald. Migrating to magazines, he was a staff editor for a golf publication and an outdoor sports publication. Follow him on Twitter @leblanctom.

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