Top Story

Latest InfoComm News



TOP
STORIES
 1 of 5
Little League World Series Protected by IP Video Surveillance
For the 17th year, Lenel provides security systems to protect the…
 2 of 5
Using Software to Increase Revenue & Profitability for Service…
Dexter Williams of ConnectWise presents at CI Summit about how…
 3 of 5
Why Synnex Selling Dell to Federal Customers Matters
IT distributor Synnex has added Dell Federal Solutions, providing…
 4 of 5
Dream Vision Short-Throw Laser Projector Produces 4,000 Lumens
Newly introduced UST-4000HDi laser projector from Dream Vision…
 5 of 5
USAV, ProSource Team to Launch Support for $3M to $10M Integrators
Newly formed CI Edge will support small commercial integration…
Inside InfoComm’s New Training Facility
Applied Visual Communication designs and provides integration for InfoComm’s new training facility.

Article


InfoComm's new training facility, Fairfax, Va.
November 29, 2012 By Tom LeBlanc

Don’t complain to Tom Peters, president of Applied Visual Communications (AVC), about demanding, high-pressure integration clients. The Herndon, Va.-based firm recently completed an overhaul of InfoComm International’s training facility.

The new facility, which began hosting training in October 2012, provides the audio, video and automation backdrop as the industry’s leading trainers impart best practices for audio, video and automation.

No pressure there!

It was “a little intimidating,” says Robert Capozello, the A/V systems engineer who led the project for AVC.

As an integrator, “your client shouldn’t have to be an expert; we’re the experts,” Peters points out. “In this case, these are the people who are teaching it, [creating] a whole different mindset. [It’s] sort of like trying to sell tires to a tire dealer.”

Challenges Abound

It’s safe to say InfoComm’s process of selecting an integrator is unique. The Fairfax, Va.-based trade organization had gotten to know its neighbor AVC over the years. Peters, a former InfoComm Board member, had served as president in 2005.

AVC’s staff of 41 employees “runs at 90 percent CTS,” according to Peters. “We’re committed to best practices and standards,” he says. “Every technician or sales employee must have at least basic CTS. We’re very active and involved with InfoComm and training and certification.”


InfoComm’s new training facility includes a lot of equipment donated by manufacturers. Click the image to view the entire equipment list.

Capozello, an InfoComm Certified Technology Specialist-Design (CTS-D) himself, seems to have enjoyed the rather unique challenge.

Photos: Inside InfoComm’s New Training Facility

Pitching the design for the design-build project, he jokes, was “kind of like presenting a doctoral thesis.”

InfoComm trainers had a lot of specific requests, Peters says. A big part of the design process was “trying to balance everybody’s requirements, dreams and absolutely ‘gotta haves.’”

The process was interesting from a design perspective, Capozello says, simply because InfoComm was more involved and offered far more input “than any other job I’ve worked on,” he says, emphasizing that the input was welcomed.

“It was better because we got input from actual end users,” Capozello says. “Typically, you get feedback from those handling the money, not the people who will be using the room. So the end user input helped.”

In some ways, it sounds like InfoComm proved to be a dream integration client. Once the tidal wave of initial input was complete and the design had been agreed upon, “there wasn’t a lot of second-guessing,” Peters says. “Consensus building was an interesting process. It was good. It’s a sanity check, a mental challenge, having to justify it to another expert.”

View the 8 photos attached to this entry
             
View photos
About the author

Tom LeBlanc - Editor-in-Chief, CI,
Tom has been covering electronics integration since 2003. Prior to being named editor-in-chief of CI, he was senior writer and managing editor of CE Pro. Before that, he wrote for the sports department of the Boston Herald. Migrating to magazines, he was a staff editor for a golf publication and an outdoor sports publication. Follow him on Twitter @leblanctom.
View all posts by Tom LeBlanc
Social Bookmark or Share This
  • Facebook
  • Twitter
  • Digg
  • Del.icio.us
  • Yahoo! Bookmarks
  • Google Bookmarks
  • StumbleUpon
  • Technorati
  • Reddit
  • Windows Live
  • LinkedIn
  • Evernote
  • E-mail


  • Latest
  • Blogs
  • Photos
  • Resources



Recent comments

Jmanders—I take it’s been your experience that integrators sometimes (too often) take on jobs…

Posted by Tom LeBlanc on 2015 08 26 · commented on
'You’re Fired! Knowing When To Call It Quits With Clients, Part 1'.

We strive to be a good client (we actually like to think of ourselves as your partner in ensuring that we…

Posted by jmanders@holycross.edu on 2015 08 25 · commented on
'You’re Fired! Knowing When To Call It Quits With Clients, Part 1'.

Excellent Article

Posted by Troy on 2015 08 25 · commented on
'You’re Fired! Knowing When To Call It Quits With Clients, Part 1'.

This was an obscene waste of money that would have been put to better use in the community.
If you’re…

Posted by Ted Parnell-Best on 2015 08 21 · commented on
'Dallas Church Aquarium Featured on Animal Planet Series 'Tanked''.