Key-Person Dependency can cripple customer service, particularly when said specialist leaves the company. Here are five things you can do to combat KPD.
No longer is AV-over-IP a taboo subject – the distribution method has taken off, especially following the past two InfoComms. Let’s take a look at why that is.
The new FCC Order on Reconsideration provides more freedom to wireless audio manufacturers and users concerning spectrum bandwidth – Sennheiser celebrates.
State of the Industry session leaders offer pointed perspectives on cybersecurity, while adding that it’s a great time to be in the security industry.
Growth in InfoComm attendance this year, especially among end users, leads Craig MacCormack to consider pros, cons of adding another day to the trade show.
CI’s inaugural list of growing integration firms sees some spurred by acquisition, boosted by diversification, and others that improved their processes.
Craig MacCormack looks back on InfoComm 2017. AV-over-IP solutions emerge, while VR and AR continue to make in-roads at show that sees 40 percent end users.
Vivitek won a 2017 CI BEST Award for its NovoTouch interactive whiteboard — here’s what separated it from others in its category.
Audio conferencing and collaboration technology becomes a hindrance at its worst, so make sure your client’s setup is up to snuff with these tips.
The Aspen Flying Club member is excited to lead a new division of CI’s 2016 Integrator of the Year Diversified, focused on staying connected to customers.
Commercial Integrator’s inaugural Quest for Quality Awards recognizes manufacturers/distributors providing integrators with outstanding services.
Start earning recurring revenue by delivering broadband connectivity integration that customers need to optimize today’s highly interactive audio-video systems. This free webinar is a great first step.
Discover why mass notification makes sense for commercial integrators as a way to expand existing projects and secure new clients. Chuck Wilson, executive director of the National Systems Contractors Association, expects the industry to grow to $6 billion. Find out how you can turn this growth into new revenue for your company.