Operations


Top Story in Operations

A Case for Showrooms Making, Not Wasting, Money
Hard to envision technologies like unified communication and collaboration lend themselves to showroom selling, but the long-abandoned showroom concept is beginning to -- slowly -- re-emerge.

Operations Features

Electrosonic’s Simpson, Bowie Look Back on 50 Years of AV
In wide-ranging interviews with CI, Electrosonic co-founder Robert Simpson and CEO Jim Bowie reflect...
How Protection 1 Earns its Big Data Advantage
National security systems integrator Protection 1 uses advanced analytics at home and in the field...
In Search of a Concrete Service Contract Example
Customers will pay for energy and important room monitoring solutions as long as integrators...


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6 Tips for Trimming Financial Fat
It’s never easy to re-examine your business processes, expenses and overhead, but doing so will allow your firm to become leaner and more profitable.

How to Retain Clients During Your Transition to Services
Now that you know how to successfully make the switch from a break/fix model to a recurring revenue model, it’s time to talk client retention.

What Does Your Cash Management Strategy Look Like?
More cash equals more flexibility, and opportunity for growth and expansion — plus a premium value on the market. Yet many companies operate in tight cash control mode.

Managed Services Call for Business Process Automation
Understanding and adopting remote network management and services automation is an essential step in your transition to managed services and recurring revenue.

Beyond Crestron and AMX, ‘Alternative’ Control Systems
AVNation discusses control systems and solutions in the monthly podcast, A State of Control. This month's episode dives into unchartered waters of the control and automation market.

A Case for Showrooms Making, Not Wasting, Money
Hard to envision technologies like unified communication and collaboration lend themselves to showroom selling, but the long-abandoned showroom concept is beginning to -- slowly -- re-emerge.

Reducing the Total Cost of Digital Network Operations
Understanding some of the larger “buckets” of operational costs can help provide the framework for making the right capital investments.

How to Transition Existing Clients to Services
To begin positioning managed services to your customers, speak to pain points.

What Evolution Looks Like: CI Profile of IMS Technology Services
With tough times visible in the rearview mirror, IMS Technology Services successfully reinvented itself and continues to do so.

Internet of Things Raises Risk Concerns
While there are many benefits and opportunities to having so much connectivity, there are also serious security and cybersecurity threats that will need addressing.



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As its reseller program reaches 500 dealers, Nextivity releases third-generation cell phone signal booster called the Cel-Fi Pro with a faster processor, more gain, echo cancellation, and LTE coverage for AT&T subscribers.

Inside Sharp’s New AQUOS BOARD Interactive Display
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Cambridge Sound Management Enables Individual Room Sound Masking
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Camera Drone Integration to Take Off in 2015

In the coming year, as legislation is enacted and products simplified, expect companies across many verticals to utilize camera drones in security and surveillance applications.

Understanding & Tackling Top 5 Cloud Security Concerns
Keep It Cool: 3 Rack Ventilation Methods
What Are You Thinking… Not Managing Your Customers’ Experiences?
6 Tips for Trimming Financial Fat
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