Operations


Top Story in Operations

Using Software to Increase Revenue & Profitability for Service…
Dexter Williams of ConnectWise presents at CI Summit about how automation and accountability software can make a huge difference in efficiency and, therefore, profitability.

Operations Features

Sharp Staying in Commercial TV Business
Company licensing consumer side of line to Chinese TV maker for $24 million, could ramp...
What Obamacare Means For Your Small Business
Learn how to find low insurance prices, take advantage of tax credits and employ...
Forecasts Mixed for Industry’s Economic Future
GDP growth remains slow, but there’s some level of optimism that things are ...


All Entries Filed in Operations

Creating a Pricing Strategy for Managed Services
How do you find that sweet spot between giving away the farm and frightening customers away?

Using Software to Increase Revenue & Profitability for Service Business
Dexter Williams of ConnectWise presents at CI Summit about how automation and accountability software can make a huge difference in efficiency and, therefore, profitability.

You’re Fired! Knowing When To Call It Quits With Clients, Part 1
Frustrating clients can waste time and money, bring down employee morale, and take your business off track. So how do you handle them?

CI Summit Gets People Talking, Keeps Industry Moving Forward
Relationships among key reasons attendees return every year for constantly growing event, now in its fourth year.

Ease Into a Managed Services Business Model in 5 Simple Steps
Here are five steps to planning a successful transition to service revenue.

How to Create a Recurring Revenue Service Bundle
Hear from Dexter Williams, strategic sales manager at ConnectWise, about the best way to create your new managed services package.

Microsoft Names Surface Hub Ship Date, Partners Remain Optimistic
Integrators working with Microsoft to incorporate product into AV installs continue with demos, training until scheduled Jan. 1 release.

Sharp Staying in Commercial TV Business
Company licensing consumer side of line to Chinese TV maker for $24 million, could ramp up B-to-B offerings.

New NEC President/CEO Has Big Vision for Industry’s Future
Whiteboards, mobility and new markets just a few ways future looks bright for building company.

Alpha Video New Owner-CEO Kevin Groves on What’s Next
Focused on continued growth, including new strategies for Alpha Video, Kevin Groves discusses where he’ll steer the ship after buying out retiring Stan Stanek.



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Recent comments

Jmanders—I take it’s been your experience that integrators sometimes (too often) take on jobs…

Posted by Tom LeBlanc on 2015 08 26 · commented on
'You’re Fired! Knowing When To Call It Quits With Clients, Part 1'.

We strive to be a good client (we actually like to think of ourselves as your partner in ensuring that we…

Posted by jmanders@holycross.edu on 2015 08 25 · commented on
'You’re Fired! Knowing When To Call It Quits With Clients, Part 1'.

Excellent Article

Posted by Troy on 2015 08 25 · commented on
'You’re Fired! Knowing When To Call It Quits With Clients, Part 1'.

This was an obscene waste of money that would have been put to better use in the community.
If you’re…

Posted by Ted Parnell-Best on 2015 08 21 · commented on
'Dallas Church Aquarium Featured on Animal Planet Series 'Tanked''.