Client Service and Customer Service Best Practices
A dedicated approach to client service ensures that the technology aligns with an organization’s long-term vision.
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AVPro Global Launches AVPro Design Services to Support Integrators
AVPro Global forms AVPro Design Services, a team of system architects helping integrators design, program and deploy AV
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Wesco Launches Pro A/V Services Suite for Professional Integrators
Wesco International launches Wesco Pro A/V Services for professional audiovisual integrators, debuting at InfoComm 2026 in Las Vegas.
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TEG Brings a High-Touch Model to Pro AV Distribution and Services
TEG positions itself as a distribution resource for high-end display products while also extending support well beyond a
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LG Electronics USA Launches DVLED Installation Service Under LG PRO Services
LG Electronics USA launched LG PRO Services - DVLED Installation for fixed-price and scalable indoor DVLED deployments.
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Simpro Group Launches Lightning AI Platform for Field Service Trades
Simpro Group launched Lightning, an AI-native platform for field service trades across Simpro, AroFlo and BigChange.
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A-V Services Inc. Achieves ISO/IEC 27001:2022 Certification
A-V Services Inc. earns ISO/IEC 27001:2022 certification, ensuring top-tier data security and risk management for workplace technology solutions.
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The Service Desk: Is All Business Good Business?
The ASCII Group's Joshua Liberman explains how a bad client choice is a business risk you can control
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Dan Augsburger of LEA Professional on IoT Audio & Cloud-Based Service
Dan Augsburger shares how LEA Professional's smart amplifiers and cloud platform empowers integrators with efficiency and performance insights.
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Sean Wargo on AI, Managed Services & Pro AV Challenges: 2026 Predictions
Sean Wargo shares his 2026 predictions on pro AV growth, AI's impact, hiring challenges and market shifts.
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