When it comes to LED manufacturers, it can be daunting to choose the right partner for your needs.
There are a number of factors to consider, and asking the right questions will help you select the best partner. The experts at Prismview have compiled a comprehensive list of topics that will help you gain deeper insight on potential manufacturers. In Part One of this series, we cover service quality as well as content and CMS.
Service Quality
Customer care is a critical factor in choosing the right manufacturer for your LED needs. Your display is only as good as the support that comes with it, and it’s important to know what kind of support you’ll receive from your display partner.
First things first: Define what YOU want/need from your provider.
Establish your own expectations, then ask the hard questions:
- What does your installation support and assistance look like?
- Is there a warranty on your product, and if so, what does it cover?
- Do you offer support once the display is installed?
- Do you have a customer care philosophy, and how do you live up to it?
Content & CMS
When it’s time to purchase a display for your business, it’s not just the technology itself that matters. You should also consider what’s going on the display and how you’ll manage it.
When deciding on an LED product and creating content, remember:
- Your displays should be simple, clean, and easy to read.
- Don’t get sidetracked by flashy animations — those distract your viewers from your message.
- Consider stock media options. Does your LED partner offer stock photos, animations, and graphics? What about easy-to-edit templates?
When it comes to content management, usability is key. Consider the following:
- Look for cloud-based software that’s easy to learn and comes with optional training.
- You should be able to operate your display remotely from a computer or mobile phone.
- When all else fails, there should be a customer service rep available to help troubleshoot content and display issues.
We hope this helps you feel more prepared to choose the right manufacturing partner for your LED projects. Stay tuned for Part Two, where we’ll cover product safety considerations — and click the link below to sign up for the full Prismview video series.
