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Your New Year’s Resolution: Don’t Make These 3 Common AV Mistakes

Sometimes companies insist on doing things that will almost certainly FAIL. Want to take the ‘almost’ out and make failure a certainty? Herman’s Chris Bianchet shares 3 ways to make that happen.

3 Secrets to Building Lifelong Customers

Organizations must be customer-centered, make services their first sale, and focus on customer retention in order to keep AV customers coming back to their business.

4 Secrets to Help You Get the Most Out of AV Labor Subcontractors

Integrators need to work closely with subcontractors and understand their capabilities in order to realize a new level of success in working together.

recurring revenue

4 Factors to Consider When Creating a Recurring Revenue Model

Transitioning to a recurring revenue model may not be an overnight move for integrators, however there are a number of services that can be built and delivered in short order to help move integrators toward generating greater amounts of recurring revenue while offering greater value to customers.

AV Labor: Are You Charging Enough for Your Most Limited Resource?

With the scarcity and critical nature of labor for systems installations, integrators need to start charging accordingly for AV labor resources.

How to Save Money and Improve Project Delivery with Outsourcing

Integrators are torn when it comes to outsourcing labor. Here are two scenarios when outsourcing makes sense, and the data to prove it.

8 Most Dangerous Words in Business

Change is scary, but there’s one eight-word phrase that’s even more dangerous for a growing business.