2022 Software Deep Dive

Discover how integrators use software to enhance their internal operations and how they leverage it to serve clients and earn recurring revenue in the 2022 Software Deep Dive.

Commercial Integrator 2022 Software Deep Dive

With more solutions residing in the cloud and clients increasingly reliant on soft-codec platforms like Zoom and Microsoft Teams to collaborate and run their businesses, software is in the driver’s seat of commercial AV’s evolution.

The pandemic hastened many of these trends, as employees and students—who had no choice but to work and learn from home—acquainted themselves with non-hardware-centric toolsets. Even before that, AV integrators have sought to reimagine their businesses, moving away from being box movers/hardware purveyors to instead becoming strategic advisors who sell their knowledge. Software is part and parcel of that transformation.

In Commercial Integrator’s 2022 Software Deep Dive, we explore software from two perspectives:

  1. How integrators use software to enhance their internal operations
  2. How integrators leverage software to serve clients and earn recurring revenue

CI interviewed respected experts in the channel to seek their perspective, and we brought together a focus group whose integrator members offer a bigger-picture perspective on where the community currently stands.

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