Preserving Project Profitability in 2022

With supply-chain snarls, increased labor costs and unprecedented unpredictability, integrators’ jobs have become much harder. In this webinar, we’ll help you optimize your business and stay profitable.

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A graph showcasing AV integration business' profits in the industry.

Although it has never been easy to run an AV integration business, the challenges that business owners face today are exponentially more challenging than those from past decades. At one moment, company leaders faced 9% inflation, a new peak in supply-chain problems, historic project backlogs and labor rates that have skyrocketed in the last few years. Even the most trusted economists seem unsure what the future holds. These turbulent times in the industry make business-focused thought leadership from Commercial Integrator and NSCA more critical than ever before.

This live webinar features NSCA’s CEO, Chuck Wilson, as well as prominent NSCA members Kyle Habben (Electronic Contracting Company) and Mat Hennings (Communications Engineering Company). Together, they’ll bring to bear their decades of experience operating profitable AV integration companies. The webinar offers actionable intelligence to help you optimize your firm and secure your future.

Key Focus Areas

  • Why integrators must be selective when choosing projects
  • How integrators can understand the “true cost” of projects
  • Why it’s important to scrutinize project time investments
  • Which provisions (e.g., force majeure, product delays) contracts should include
  • Why it’s worthwhile to pass along unpredictable costs
  • How to handle ever-escalating labor rates


Chuck Wilson, CEO, NSCA

Headshot of Chuck Wilson, NSCA Chuck Wilson is the CEO of NSCA, the leading not-for-profit association representing the commercial electronic systems industry. He assists systems integrators with the challenges of today’s business environment, gives lectures and presentations on technology innovations at key industry events, and has been published in numerous leading trade journals.



Kyle Habben, President, Electronic Contracting Company

Headshot of Kyle Habben, NSCA member.Kyle Habben is president and CEO of Electronic Contracting Company, an integration firm providing AV, fire alarm, healthcare and security solutions to customers throughout the Midwest. An NSCA Board of Directors member, Habben brings 20-plus years of sales experience and has served the integration industry for over a decade. He has a B.S. in Industrial Distribution from the University of Nebraska at Kearney



Mat Hennings, VP of Finance, Communications Engineering Company (CEC)

Mat Hennings joined CEC in August 2019 as the vice president of finance to strategically lead CEC’s financial management. He has a strong background in continuous improvement, Lean principles, financial reporting and analysis, and process development. This adds tremendous value to CEC’s forecasting and budget management. As the vice president of finance, Hennings ensures that the company’s work aligns with its financial future and strategic initiatives.



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Editor’s note: This was originally published on July 19, 2022 and has been updated on July 19, 2023.

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