On This Episode of AV+
On this special edition of the AV+ podcast, host Dan Ferrisi, group editor, commercial and security, Emerald, talks with Frederick Loucks, consultant to manufacturers, integrators and end-user organizations. Together, they discuss the need for integrators to have a value-based, proactive approach rather than a conventional, reactive approach. He emphasizes the significance of technology integration and the concept of outcome assurance.
The duo discusses the following:
- the importance of invisible technology that supports the performance without distracting from it (1:47)
- how technology should serve a purpose and bring value, not be an end in instead (6:31)
- managing AV at scale (1:53)
- delivering value to customer through technology solution, rather than price (6:03)
- building sticky relationships with customers (6:05)
- monitoring and managed services (9:57)
- monitoring and asset management in enterprise AV systems (14:26)
- and much more!
This special edition of the AV+ podcast is brought to you by Snap One.
Watch or listen to the full discussion below.
