CI’s Quest for Quality Awards

Accepting on behalf of Yamaha Unified Communications is Jason Aloisi, manager, technical services and customer support, who offered these comments: 

“The CI Quest for Quality Award is a huge win for both our products and our people. In addition to having best-in-class solutions, we have the most empathetic, professional and strong communicators in the business working on our services team. 

“Our warranty policies, like our products, are designed to benefit the end user. We pride ourselves on our extremely fast turnaround time for replacements and repairs — usually shipping the same business day the warranty replacement is approved. Furthermore, our solutions report extremely low failure rates, which makes supporting our products very easy. Even so, we treat every problem with complete, earnest service, continuing to provide support for our products when they are out of warranty. Plus, our in-warranty technical support is free! We are honored to see the industry commend these policies and our longstanding integrity.”