In this exclusive interview with Commercial Integrator, Brian Smith, Pro AV Sales Director at Watchfire, explains how the company’s commitment to service involves interactions with customer service staff who have trained extensively. According to Smith, the staff understand not only the unique products in the market, but also the industry. He then touches on the extensive lineup under Watchfire’s belt along with upcoming projects in the digital signage/videowall space.
This conversation on quality service with Watchfire is part of CI’s Videowall/Digital Signage Deep Dive, which is all over our site throughout April.
To watch the entire 13-minute Q&A with Sharp hosted by CI associate editor Amala Reddie, please check out the embedded video below.
If you like the above video, keep your eyes glued to CommercialIntegrator.com for more thought-leadership interviews. Also check out our in-depth Deep Dive report!