In this exclusive interview with Jabra executive Josh Blalock, we examine the company’s investment in intelligent AI features. Jabra is, of course, a specialist in both audio and video technology for offices, meeting rooms, WFH setups and other environments. Blalock serves as chief video evangelist with Jabra.
Dan Ferrisi, group editor, commercial and security, Emerald, asks Blalock about key Jabra innovations in AI functionality. Just one example is voice analysis for use with headsets and contact center applications.
Plus, the pair discusses what InfoComm 2024 showgoers can expect to see if they drop by the Jabra booth this month. Jabra will showcase its wares at Booth #C6809 in the Central Hall from June 12 to June 14.
This 10-plus-minute conversation is part of our Collaboration Today and Tomorrow (CT&T) offering. CT&T is, of course, a supplement to Commercial Integrator, focusing on the hybrid revolution, evolving workspaces and classrooms, and more. Accordingly, David Danto, editor of CT&T, joins us for this conversation. Danto is the director of emerging technologies for the IMCCA, an association with which CI partners to publish Collaboration Today and Tomorrow.
Jabra Discusses Intelligent Features, AI Advancements
Watch the embedded video below to check out the full conversation with Blalock, Ferrisi and Danto. In it, we touch on these topics:
- Contact center software that can assess what’s being spoken and the tone in which it’s spoken, which can help guide agents.
- Exciting new feature releases for the Jabra PanaCast 50, offering capabilities beyond what the devices already ship with.
- Whether the AI features embedded in various platforms will increasingly sway users’ decision-making.
- and much, much more!
And don’t forget to check out the June issue of Commercial Integrator + Security Sales & Integration. That’s the issue in which we proudly present the latest bound-in CT&T supplement. It includes a wide range of thought-leadership content, focusing on everything from videobars, to AI, to the enduring value of in-person events. Don’t miss it!
