20 Leadership Books AV Leaders Read When They’re Not Reading CI

Chuck Wilson, executive director of National Systems Contractor Association (NSCA): “I just finished The Age of the Customer by Jim Blasingame and it had a lot of great insights for what integrators will be facing. A key point is the amount of information the end user already had prior to the initial meeting. It speaks volumes to our members that have resisted change. Jim is a big shot who is also on retainer with Insperity (one of our affinity partners).”