2017 CI: State of the Industry Report

Nearly a third of respondents sold managed services of some kind over the last year. That’s significant for an industry that has struggled not only to make the business transition to selling managed services versus hardware but one that can’t even figure out what managed services to sell.

Asked what types of managed services they’re selling to customers, 44 survey takers typed in responses. Managed video conferencing services and onsite staffing were cited most often.