Microsoft Teams now has more than 270 million monthly active users, the company’s CEO Satya Nadella said on a recent quarterly earnings call.
Speaking to investors on the company’s fiscal 2022 second quarter earnings, Nadella said Teams surpassed that figure during the quarter. Meanwhile, monthly usage of third-party apps and custom-built solutions has grown 10 times in the last two years. He cited new and updated apps from Atlassian, Monday.com, SAP and Workday.
Nadella also touched on Microsoft Teams Rooms. According to Nadella, it includes a growing ecosystem of devices designed to aid hybrid meetings. The number of active Teams Rooms devices has more than doubled year over year, the company’s chief executive said.
Teams is also growing in popularity across every segment, including frontline workers, where usage doubled year over year, Nadella said. Here, he cited retailers such as Walmart that chose Teams for their more than two million frontline workers.
Meanwhile, Teams Phone is allegedly used by more than 90% of Fortune 500 companies, Nadella said. To put that 270 million figure into context, Microsoft said it had 250 million monthly active users in July 2021.
In April 2021, the company reported it had over 145 million daily active Teams users. This reflects a change in how these metrics were measured. That was double what it reported in April 2020. In addition, in its last pre-pandemic earnings report in January 2020, Microsoft said Teams had 20 million daily active users.
Growth of Competitors’ Monthly Users
Competitors to Microsoft Teams, including Zoom and Google, did not disclose how many active users they have of their respective conferencing and collaboration platforms in recent earnings reports, but both did report robust revenue growth. Zoom reported its third quarter financial results in November 2021, which included $1.050 billion, a 35% year over year increase.
Meanwhile, Google said its Google Cloud revenues—which includes its collaboration suite Google Workspace and its videoconferencing platform Google Meet—ended 2021 at $19.2 billion, about a 47% increase from 2022.
In the spring of 2020, Zoom incorrectly said it had 300 million active users, but corrected itself to say the company had 300 million daily meeting participants. Google, meanwhile, said around the same time that it hit over 100 million daily Meet participants.
With each provider measuring this data differently—or simply not disclosing it—it is difficult to know which conferencing provider can lay claim to the most popular.
