COVID-19 Update

Jetbuilt to Unveil New Service Platform at InfoComm ’22

Jetbuilt will unveil its new Service module integration with its sales and management platform at InfoComm 2022.

CI Staff Leave a Comment

Jetbuilt, the Newport Beach, Calif.-based, sales and management software provider announced a new Service module integration with its core platform. The new Service will be on display at InfoComm in Las Vegas, June 8-10, at Jetbuilt’s booth# N663.

“The Jetbuilt community has been requesting this functionality for a long time,” says Paul Dexter, Jetbuilt founder and CEO. “But first we needed to build everything that an efficient Service module relies on, including a fully developed sales platform, CRM, project management, and asset tracking. These all tie into a highly effective and, in many ways, automated service module.”

The Service module integrates with Jetbuilt’s existing asset tracking by giving end users the ability to scan a QR code on the back of an item that is malfunctioning, thereby creating a service case with a flag to contact the client for additional details and schedule service.

Already stored within the very asset that the client is reporting is warranty information, date of installation, IP address, login details and a host of other essential information to help technicians resolve the service case.

Whether a case is submitted from an end user or through the front office, details about the project can be accessed, including if a support package is attached, if the project is under warranty and what related equipment is part of that original installation.

Launched in 2015, Jetbuilt began as a solution to budget and create proposals. Since then, the platform has grown to provide effective functionality and powerful solutions for all aspects of a project from beginning to end.

Those solutions include Funnel, which tracks leads and helps turn prospects into clients. Stock tracks inventory from warehouse to installation. Install manages tasks and installation time. Meanwhile JEL, the Jetbuilt Engineering Lab, provides engineering services such as CAD and Revit drawings, 3D renderings and more.