Spotlight on InfoComm 2019


Author Profile

Jason Griffing

Jason Griffing is the Partner Development Manager at OneVision Resources.

Have suggestions or something you want to read about? Email Jason at JGriffing@ehpub.com

Jason's Latest Blog Posts

Key-Person Dependency, KPD, customer service

Don’t Let Key-Person Dependency Problems Damage Your Customer Service

Key-Person Dependency can cripple customer service, particularly when said specialist leaves the company. Here are five things you can do to combat KPD.

Jason's Latest Posts

Key-Person Dependency, KPD, customer service

Don’t Let Key-Person Dependency Problems Damage Your Customer Service

Key-Person Dependency can cripple customer service, particularly when said specialist leaves the company. Here are five things you can do to combat KPD.