Author Profile

Jason Griffing

Jason Griffing is the Partner Development Manager at OneVision Resources.

Have suggestions or something you want to read about? Email Jason at [email protected]

Jason's Latest Blog Posts

Key-Person Dependency, KPD, customer service

Don’t Let Key-Person Dependency Problems Damage Your Customer Service

Key-Person Dependency can cripple customer service, particularly when said specialist leaves the company. Here are five things you can do to combat KPD.

Jason's Latest Posts

Key-Person Dependency, KPD, customer service

Don’t Let Key-Person Dependency Problems Damage Your Customer Service

Key-Person Dependency can cripple customer service, particularly when said specialist leaves the company. Here are five things you can do to combat KPD.