You may know Prysm for its display wall technology, but that’s not all the company is offering its customers today.
With Prysm Visual Workplace, a cloud-based, visual meeting place where users across the globe can create, share and save projects by combining apps, content, video and the web, Prysm has upped its collaboration game.
To provide CI readers with a bit more information about what Prysm can offer dealers, Dana Corey, VP of global strategic partnership sales, spoke with CI about Prysm’s collaboration solutions, what sets them apart from competitors, and shares some advice for dealers.
What would you say to dealers who are already familiar with your product line?
Prysm, originally known for its innovative display wall technology has added seamless collaboration software to its portfolio. Our unique enterprise offering addresses in-room collaboration, both large and small rooms, that extends to remote participants, regardless of location. We deliver an easy-to-use common interface that addresses multi-directional collaboration unlike any technology in the market. From large EBC’s down to the device level, Prysm delivers a seamless collaboration experience.
What would you say to dealers who are stumbling across your company for the first time?
Prysm Visual Workplace addresses two of the most critical challenges facing Fortune 1000 companies- workplace transformation and remote collaboration. Our combination of interactive displays and collaboration software provides an innovative solution that is easy-to-use and integrates seamlessly into existing workflows and infrastructures. It connects people, content and tools while allowing all participants, regardless of location, to fully participate in the collaboration process.
Tell us about one particularly interesting installation of your product.
At the world’s premier digital industrial company, we initially installed an impressive customer experience center. Based on that success and the additional capabilities now available with Prysm Visual Workplace, we have expanded to numerous licenses, rooms and collaboration use cases to modernize their workplace and help accelerate business.
Besides the usual, what really specific thing differentiates you from your competitors?
Our ability to provide a persistent environment with a single common user interface that scales from a large display wall to a huddle room all the way down to a mobile device. We also allow users to leverage existing tools through integrations such as- Office 365, Skype for Business, Cisco, Polycom, OneDrive, Box and web applications.
What’s the best sales tip/tactic you’ve come across?
Challenging customers to re-think the way they WANT to do work, not how they do work. Most people are constrained by limitations of technology. When we get them to remove their perceived barriers and think about how they would like to work, they are extremely willing to adopt new technology.
What one technical tip can you offer about installations?
There is no such thing as over-communication or over-preparedness in project management of an installation. Successful communication between the manufacturer and dealer’s project manager’s teams can either cause a break down in rollout or it can make both organizations shine in the eyes of the customer.
Where do dealers typically get tripped up on installs?
Typically, it’s getting the IT department of the customer involved to late in the installation process. The dealer/manufacturer should start engagement with these departments in the discovery/planning phases of the project. With enterprise networks being so complex, the more work done upfront can allow for a better user experience.