It’s not that flexibility and relationship building aren’t important in every vertical market, but the strength of those abilities seems to pay even more dividends for integration firms working in the house of worship sector.
Look at Mankin Media, which won a 2016 CI Integration Award for its work at Water of Life Community Church. It was the integration firm’s previous work with the church that led the customer back to it when tackling a major renovation of existing facilities along with construction of a worship center, children’s space, parking structure and outdoor gathering areas.
The new worship center, in particular, was three times larger than the church’s previous space. Mankin had to fulfill all of the technology needs sought for the space, while maintaining a great deal of flexibility, to support the church’s dynamic worship experience on weekends, while allowing them to transition to other activities during the rest of the week.
It’s a unique kind of flexibility that’s needed in the house of worship market. That’s one reason why CI’s 2016 Industry Leaders in the house of worship market are relatively specialized.
“Oftentimes, our clients are communicating their ideas and desires through emotional language. Our team’s ability to convert ideas, feelings, and dreams into long-term technical solutions continues to put us in a position to thrive.”
Indeed, says iVideo Technologies‘ Tim Czyzak, customer service prowess is vital. “An extreme consultative approach early on in our process helps set us apart from our competitors. In addition, using financial analytics to thoroughly review our business operations helps ensure we are at the performance levels needed.”
There is an expectation by house of worship customers of strong commitment by their contractors, so integration firms need to be extremely services-oriented. That has always been the case for Infinity Sound, says Max Curry.
“Our quality and methods clearly sets us apart. In fact, we have never missed a deadline in 12 years of operation. We work off a zero punch list principle and we are the preferred vendor in a large market.”
Check out the complete report: Meet the 2016 CI Industry Leaders