ihiji, based in Texas, has no problem going global. “We’re very multinational already,” says president and co-founder Stuart Rench.
It makes sense, therefore, that the remote network management solution provider would use its third Integrated Systems Europe to launch new features and UK-compatible appliances. The new offerings shown at ISE 2015, Rench says, “are really feeding the needs of the industry.”
The new enhancements are designed to make implementing the ihiji invision—a 2014 CI BEST Award winner—platform more convenient, efficient, and powerful than ever.
Cloud-based ihiji invision offers integrators a solution for remotely monitoring, servicing, and maintaining client networks and connected devices.
With service contracts long (and still) the Holy Grail for many profit squeezed integration firms, ihiji is using ISE 2015 to demonstrate how its ihiji invision and remote network management solution facilitate service, citing real-world examples of successful implementations.
ihiji also introduces two new remote network management appliances specifically designed for the UK and compatible markets—the INV-APP-500-UK and INV-APP-1100-UK—and announce its new UK distribution partnership with Habitech, which provides regional training, shipments, and support for dealers in the UK.
Habitech will “act as our support for the UK and distributing our appliances,” Rench says.
“It will be good for us to have a dedicated presence as we are building a momentum. Our product itself doesn’t really know boundaries since it’s cloud based and it’s continuing to evolve; our goal is to continue improving efficiencies and continuing to be proactive and improving troubleshooting and avoiding trucks being rolled.”
More on the new features from ihiji’s pres release:
Notification Zen – Time Based Buffering for Notifications
ihiji invision’s new Notification Zen reduces redundant communication by minimizing the number of email messages sent to contacts when devices report as down, but quickly recover. Events that occur during the set Notification Zen window are always captured for reporting purposes.
Network Scan Monitoring Device Tracking
ihiji recently added Network Scan capability to invision’s repertoire, and now, it’s easier than ever to covert a newly discovered device found during a network scan process into an actively managed device. A simple change, but gives the technology professional an easy way to manage what was added.
ihiji’s new Scheduled Actions feature provides the ability to run commands at a specified time. For example, a technician can schedule the system to power cycle a Wireless Access Point every Friday at 3 a.m. or reset a cable modem every month. The schedule can be configured to execute daily, weekly, monthly or annually, and is especially useful for devices that regularly lock up and require a reboot.
ihiji is co-exhibiting with Control4 in stand #10-N114 at ISE 2015.