Xyte, developer of the business and commerce cloud platform for device manufacturers, announced Xyte Hubs, a new modular structure for Xyte Device Cloud. Per the company, manufacturers and their partners will now be able to subscribe to one or more Xyte “Hubs.” These are designed to address business challenges and leverage growth opportunities for various stakeholders across the organization, says Xyte.
According to a statement, Xyte Device Cloud is a fast, cost-effective path for hardware and IoT device manufacturers to launch a branded cloud experience for their customers. It enables system integrators, dealers and end users to manage and monitor their fleets of AV, UC, IT and other connected devices from a single, unified platform.
Xyte Product Hub
The company states that Xyte Hubs comprise a Product Hub, a Commerce Hub, a Support Hub, a Marketing Hub, an Operations Hub and a Finance Hub. Through the Xyte Product Hub, for example, device manufacturers can launch self-served and branded cloud solutions that are up to 20 times faster to deploy and significantly more cost-effective than building proprietary solutions. As a result, AV and other manufacturers can configure, connect and manage their cloud-connected products quickly and securely. With this, they can then bring these products to market swiftly and efficiently.
“Our new Hubs structure accelerates cloud deployment and simplifies device management, subscriptions, support, operations and more for audiovisual and other types of manufacturers,” says Omer Brookstein, CEO and co-founder of Xyte. “As we continue to expand our offering to bring value to additional stakeholders within device manufacturing organizations, a modular structure is especially instrumental. By offering a comprehensive, secure and easy-to-deploy solution, we are helping manufacturers to not only improve their operational efficiency but also provide continuous value to customers long after equipment has shipped.”
Xyte Commerce Hub
According to the company, the Xyte Commerce Hub enables manufacturers and their partners to drive subscription revenues from their devices and services, offer premium features and create sustainable value for their customers. A number of AV manufacturers, including Symetrix and WyreStorm, have launched ecommerce stores to make it easier and more cost-effective for channel partners and end users to unlock new features for existing devices.
Xyte Support Hub
Per a statement, the Xyte Support Hub allows device manufacturers and their system integrators to offer remote support and services for multiple customers — all in a unified interface. As a result, it helps decrease issue resolution time and improves customer service. Users can also monitor device status, performance metrics and real-time alerts. This enables proactive management and troubleshooting, says Xyte.
