AdventHealth Goes Interactive with Avocor E Series Displays

Published: 2022-08-26

AdventHealth, one of the largest non-profit health providers in the United States was looking for looking for an interactive display solution that was light, compact and critically, under 4 inches in mounted depth to meet with space restriction legislation. Working with the Vernon Hills, Ill.-based tech solutions provider CDW, AdventHealth found the ideal solution: the Avocor interactive 55-inch E series display.

With more than 8,200 licensed beds across nine states, AdventHealth serves more than five million patients each year across its 45 hospital campuses. Adam Hennig, program manager at AdventHealth, runs a program called HRO Unit Culture, which trains healthcare teams across all AdventHealth hospitals to communicate effectively and visibly “close the loop” on ideas and concerns shared by frontline teams.

Hennig explains, “We want to ensure that every team member has a voice and feels they have the psychological safety to report any issues, from something as simple as not having enough trash cans to much bigger concerns, such as a medicine being labelled incorrectly and the fatal implications this could have.”

To achieve this open communication, AdventHealth uses a technology called LENS, which is a web-based platform (Learning and ENgagement System) from Safe and Reliable Healthcare

Choosing the Avocor Solution

Advent Health Avocor“Choosing the Avocor solution meant that we could install an interactive touchscreen solution that was much tighter to the wall, and this really opened up the options where we could mount these within our units. The Avocor displays were also much lighter than the previous brand we had used in the past, translating in much faster install times because we didn’t have to reinforce any of the walls. The solution enables our frontline healthcare providers access to information, to celebrate team success or engage in multi-purpose meetings, all from the touch of a button,” says Hennig.

Now deployed in more than 100 different healthcare settings, Avocor displays are used by more than 1,000 healthcare professionals every day.

Despite the Avocor solution being originally implemented to drive the LENS application, Hennig is now seeing alternative uses for the displays across the AdventHealth campuses.

“Our Avocor + LENS solution is intuitive for all our users, regardless of their technical ability. The feedback we have received is that the touch experience is smooth and precise with no lag, creating a superior user experience in these critical environments. Furthermore, our teams are now independently exploring additional use cases for their Avocor interactive screens. I recently saw one unit using the Avocor display to show a YouTube video of an aquarium, which was a very calming visual for patients and staff alike, brought to life in 4K resolution. I know that other teams find the native integration with Microsoft vital in their day-to-day work.” Hennig explains.

Posted in: Projects

Tagged with: Advent Health

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