by Brad Malone | Apr 5, 2019 | Insights, News
Remember, the definition of insanity is doing the same thing over and over again and expecting a different result. You could say the same about many integrators’ “lessons learned” process — or more aptly named, their “lessons-re-learned” (from AV business...
by Brad Malone | Mar 4, 2015 | Insights
I’ve had many conversations recently with owners, directors, managers and employees at AV integration companies about the topic of accountability—or the lack thereof.When I ask about their frustrations with direct reports, peers and others in the organization, I...
