ClearOne Converge Pro Helps Healthcare Pros Communicate Better

ClearOne Converge Pro proves to be a flexible communications solution for doctoral and nursing training purposes at Northwell Health.

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When there’s a meeting of the minds in the healthcare system, there’s no room for slip-ups in the communications chain, and ClearOne is assuring solid communications for the health professionals from Northwell Health.

No matter what unfolds in the conference room—a video presentation, a small group discussion, staff-wide training and education sessions—the need for a robust, flexible, first-rate conferencing system is imperative.

The ClearOne Converge Pro audio platform and Beamforming Microphone Array system was installed by Custom Media Environments, Hicksville, N.Y. into a room utilized by the 21-hospital healthcare system’s doctors, nurses and administrative staff.

The aspects Northwell highlighted as top priorities include:

  • aesthetically pleasing design
  • distraction-free audio that’s easy to use
  • fast, flexible setup

The 10 Beamforming Microphone Arrays installed by Custom Media Environments answered Northwell’s demands on several fronts as they eliminate the need for conventional microphones, helping to hide tech as was requested, and their patented technology forms a fixed number of beams and applies acoustic echo cancellation to each beam.

Importance of Audio Quality

Eliminating ambient noise that could distract from the effectiveness of the training was also essential, so the highest-quality audio was of vital importance. 

“The Beamforming Microphone Array was the deciding factor for the client — the echo cancellation is second-to-none, and partnered with CONVERGE Pro it makes for a solid solution, especially when the clients don’t want to view technology on the table,” says Steve Loos of Custom Media Environments.

As for fast, flexible setup, the system adapts to 12 different room configurations and can be physically divided in five different ways.

“The task was to not only provide an effective method to share and communicate information, but to be able to facilitate these needs in a variety of different configurations,” Loos says.

“The Converge Pro system reacts well to the many different room combinations and the presets are what enabled us to get things laid out and set up in different modes. I’ve worked with ClearOne for a long time, I’m so impressed their products were able to withstand the constant changes and additions we had to make for this install.”

Learn more about the ClearOne Converge Pro system here