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New Digital Audio Technology Allows Retail, Restaurants, Medical Offices (and more) Create and Customize Their Own Atmosphere

Published: 2020-08-24

Engineered to enable the utilization of touchless control, automation, and artificial intelligence, AtlasIED Atmosphere’s™ combination of digital audio processors, amplifiers, software, and controls sets a new operational and performance standard for digital audio systems. The components comprising the platform have been designed to work seamlessly together, to create a customized environment to promote employee satisfaction, guest comfort and retention, and overall system efficiency. For integrators, the long training time and complicated installation, convoluted configuration, and programming headaches are virtually eliminated.

Safety First—Hands Off!

Gone are the days of multiple users touching the controls of a digital audio system to select sources, adjust the volume, and choose zones. Instead, Atmosphere™ enables each authorized user to manage the system from his or her own mobile device, lending a cleaner, more hygienic approach to control no matter which operating system is being utilized. Setup is simple: The controls of the Atmosphere™ digital audio processor populate automatically when a user’s mobile device scans the DSP’s QR code. Per parameters programmed initially into the system by the technology integrator, this QR code grants access to certain features; for example, allowing store managers to modify the schedule of outgoing messages and music to all zones, while sales clerks are permitted to only adjust the volume level of specific zones.

Complementing this hands-off approach to control is Atmosphere’s™ revolutionary ambient noise compensation technology. Built into each Atmosphere™ DSP (two models are available) are multi-patented algorithms, which enable it to continually learn and adapt to changes in the environment. Through data collected and transmitted by an Atmosphere™ ambient noise sensor, the DSP comes to recognize patterns like the need to raise the volume during popular shopping times to compensate for high levels of ambient noise.

Unlike systems that rely on external microphones to monitor the environment, Atmosphere™ uses artificial intelligence to analyze and respond to the predictable behaviors of its users, such as consistent commands issued from an Atmosphere™ volume controller, as well as data sent from an Atmosphere™ ambient noise sensor to the DSP. By ensuring that the volume of background music is at the right level at all times, Atmosphere™ helps retailers retain and develop repeat customers, enhance the shopping or waiting room environment, and improve employee morale.

Built with Intention

The audio level isn’t the only setting that Atmosphere™ adjusts automatically. Messages to inform visitors of specials, new products, and store hours can be uploaded to the DSP as WAV files and dispatched according to a pre-programmed schedule based on priority or when triggered by an Atmosphere™ input device, such as a volume/source/zone selector. This level of automation affords technology integrators a digital audio solution that can be customized for exceptional operational convenience, efficiency, and performance and retail managers and clerks a quick, easy, and sanitary method of enhancing the enjoyment, comfort, customer engagement, and safety of their establishment. Adding another layer of customization is a built-in Tilter Filter™, which drastically simplifies tuning the audio for the specific room or zone with an easy-to-use feature that helps balance lows and highs, ensuring that audio is intelligible throughout the entire store or office.

There’s more in store for Atmosphere™, as AtlasIED will continue to add products to the lineup in strategically planned phased releases. In the meantime, individuals can visit atlasied.com/atmosphere for more information about the products that make up the new digital audio platform.

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