AVI-SPL, the Tampa, Fla.-based digital enablement services provider, revealed the theme of its InfoComm 2022 exhibition — putting human experience at the center of technology design so people can work smarter and live better. The AVI-SPL exhibit will be at booth W1937 in the InfoComm 2022 Conferencing and Collaboration pavilion.
According to a statement, this human-centric approach improves the outcomes of functional and platform technology design. Functional design strives to seamlessly enable environments to serve specific purposes, like a meeting room. It also optimizes spaces for user experience. Platform design enables IT to support specific applications like Cisco Webex or Microsoft Teams. It drives employee experience. Human experience design is foundational to both, yet often overlooked, says AVI-SPL.
The key to creating exceptional experiences that help people work smarter and live better is to optimally integrate an understanding of human experience with content, space, and technology design. This strategy also is the underlying philosophy of AVIXA and the origin of its name, an acronym which stands for “audiovisual and integrated experience association.”
Experience is a central theme as companies everywhere re-imagine the future of work, accelerate digital transformation, and rapidly experiment with new digital workplace models. In every case, AVI-SPL helps customers to reimagine their relationships with their customers and with their employees by bringing human experience into the design process.
AVI-SPL at InfoComm
InfoComm 2022 visitors will see how AVI-SPL elevates technology design in four critical ways with:
- The new experience technology practice XTG
- New virtual reality design services to support human-centric design in real-time,
- New UC&C room standards and IT services for platforms like Microsoft Teams, Webex by Cisco, Zoom, and Google Meet, and
- The enhanced AVI-SPL Symphony 6.0 platform to proactively monitor and manage meeting technology.
AVI-SPL adds that the XTG delivers experience technology that moves the world. XTG launched in October and is growing rapidly as demand for experience technology increases from customers in every industry.
XTG works with an ecosystem of partners. This includes architecture, design, workplace strategy, content creation, AR/VR/XR technology, and fabrication to create integrated, immersive experiential environments. The results are experiences like the Museum of the Future in Dubai, UAE and the Verizon Innovation Hub in Boston. InfoComm visitors can learn about these experiences and meet the XTG team at AVI-SPL’s stand, the company adds.
Also Read: AVI-SPL Formally Incorporates In India
Per a statement, AVI-SPL introduced virtual reality (VR) design services to help customers envision, validate and get feedback on room designs and technology integrations before they invest in and build them. VR accelerates the design process while building buy-in for the finished results. This service allows multiple stakeholders to be engaged in human-centric design thinking, including the often-overlooked end user. Visitors are invited to explore theVR reference designs and enter daily drawing for their own VR headset.
AVI-SPL also introduced a suite of support services to help optimize meeting experiences and enable hybrid meeting equity. New UC&C support services include consulting workshops, cloud administrative services, and user experience monitoring. The new, globally available AVI-SPL Collaboration-as-a-Service (CaaS) program offers customers flexible subscription-based models to cover the deployment and operation of the full lifecycle of audiovisual (AV), UC&C, and meeting room technologies.
At InfoComm, AVI-SPL will have live demos of Symphony version 6.0, its user experience management platform. With Symphony’s newly modernized user interface, IT teams gain new clarity and efficiency to easily and proactively resolve meeting room technology issues before they affect user experience. Customers can monitor and control their cloud-connected meeting rooms and leverage Symphony service process innovations. These include proactive ticketing, workflow automation and usage analytics. With Symphony, organizations have the broadest view and control of their cloud collaboration estate, including the Microsoft Teams Rooms and Zoom Room experiences.
Every AVI-SPL solution elevates the human experience of technology, the company emphasizes. It can thus be deployed at a global scale due to its mature global delivery program. AVI-SPL reveals it has more than 60 offices around the world from North America and Europe to the Middle East and Asia. Moreover, its latest expansions include India and Mexico. An experienced team of global program managers thus ensure consistent, dependable project delivery and customer experience. Members of the extended AVI-SPL global team will also participate in InfoComm 2022.
AVI-SPL states its unique position helps guide its customers to optimal human experience of technology. The AVI-SPL team deeply understands experience design and pairs that acumen with IT services, and proven unified communications and collaboration (UC&C) solutions. It also has a robust global delivery program to support customer needs anytime, anywhere in the world.