Fifteen years ago when Boston-based Red Thread Spaces misbid an AV project by $100,000 due to an Excel formula error, the company knew it needed a different solution for creating accurate proposals and managing its projects. That unfortunate $100,000 Excel formula error was a primary factor that led the company to conduct an exhaustive review and eventually adopt D-Tools System Integrator (SI) software to build its detailed proposals and manage its business operations.
“We did a pretty exhaustive analysis. We landed on D-Tools. It was the clear front runner,” recalls Brian Baril, Director of AV Business Operations at Red Thread Spaces, which is one of the largest independent Steelcase furniture dealers in the country with 11 sales offices, showrooms and warehouses across multiple states in New England.
Baril cites D-Tools SI’s ability to seamlessly manage Red Thread’s product catalog and vendor partners as his favorite feature.
“We don’t need to look for cut sheets. It’s really a one-stop shop for finding all our product information,” comments Baril, who also appreciates the software’s flexibility and customization for managing labor, creating proposals, and administering change orders. Baril labels D-Tools SI’s Change Order management module as “flawless.”
InfoComm 2025 attendees can get a demo of D-Tools software in booth #3521 to see first-hand how it can help your business in the same way it became integral to Red Thread’s operations. Learn more at www.d-tools.com
