FieldHub is an all-in-one SaaS platform for integrators providing a full suite logistics offerings to better serve security customers. On this edition of CI 3 Questions, we speak with Miles Fawcett, the CEO FieldHub, about why integrators should consider investing in this kind of software.
CI: Tell us why integrators would need an SaaS platform like this?
Miles Fawcett: FieldHub is built for companies where skilled services, recurring revenue, and inventory management are priorities.
Having an all-in-one platform let’s us get rid of some of the costs and issues that come with having one platform for CRM, one for accounting, etc.
Having separate software platforms for different aspects of a business is more costly.
CI: You’re going to be exhibiting at ISC West – what can customers expect to see at your booth?
MF: We’re going to be showing visitors how our customers create leads in the system without duplicates; how to create proposals and their customers can access proposals; details of process automation for invoices, credit card updates, etc.; we’ll be launching our iOS app at the show.
Related: The Cybersecurity Workforce Gap Should Concern Everyone–Including Integrators
It’s important a technician doesn’t lose data if they’re travelling and don’t have access to a steady network, so we’re also debuting our ability to develop updates natively on the platform.
We’ll also be showing how the system can be used to track and simplify all the other processes an integrator would have to deal with like permitting.
CI: Why else should integrators visit the booth at ISC West?
MF: It’s important that everyone know about any product built specifically for their industry, and FieldHub is unique in that it is built specifically for the security integration industry.
We have over 100,000 developer hours invested in this, so it’s also a very mature product.
Even if it isn’t something you’re ready to adopt right now, it’s valuable for you to see how it can solve your specific problems.
To learn more, visit www.fieldhub.com.
