Each year the NSCA announces its annual Excellence in Business Awards at the oragnization’s Business & Leadership Conference. As with much in the past year, the significant changes COVID brought to the industry prompted NSCA to insteal honor its first ever Stepping Up Awards winners.
“In the face of the pandemic, NSCA has seen its members set and strive for new goals and rise to the occasion when faced with daunting business challenges,” says Tom LeBlanc, NSCA Director of Industry Outreach. “So, this year, we decided to recognize companies that stepped up in various ways and honor them at the 2021 Business & Leadership Conference, where the theme is ‘Stepping Up When It Counts.’ ”
The Stepping Up Awards honor integration firms that rose to the occasion when faced with daunting business obstacles. While winners will be honored at next week’s virtual BLC, held online February 24th and 25th, the full list of winners has been released ahead of the awards. Below find all winners with commentary from NSCA on why each winner was chosen:
Winner: Red Thread, Boston
“This category is about integrators recognizing a rapidly changing market and adapting to customers’ evolving needs. During the pandemic, Red Thread quickly positioned itself as a back-to-work solutions provider and consultant. It developed a Workplace Re-Entry Program Guide and Safe Workplace Technology Playbook. Meanwhile, it launched a slew of solutions that can be integrated into back-to-work strategies, including its RapidEntry system for temperature screening, an air purification system, and its AmplifyTeamwork collaboration system for facilitating workplace re-entry and working from home.”
Category: Customer Experience
Winner: Forward Edge, Cincinnati
This category is about finding ways to be there for customers when they need their integrator partners most. As school districts moved online due to COVID-19, many of Forward Edge’s K-12 customers were challenged with adjusting to the new environment. Forward Edge’s team of technology integration specialists pulled together an expansive library of distance learning resources and tools for districts to use while tackling online learning. A best practices guide, webinars, and virtual office hours every other day for teachers helped address issues related to data privacy, teacher training, and engaging students over digital media.
Winner: Integrated Security Technologies, Inc., Waipahu, HI
This category is about implementing solutions to keep sprawling, uniquely challenged workforces productive and positive. As mission-critical security employees, IST’s employees felt fortunate to be working through the pandemic – but they also had personal and professional challenges. They worked in hospitals where the virus was present. They were on jobsites where other workers didn’t wear masks or properly social distance. They worried about their own well-being and the health of their loved ones. The IST executive team implemented several steps to recognize and support employees throughout the challenging work environment.
Category: Community Outreach
Winner: ClearTech, Altadena, CA
This category is about taking steps to help those in need. During the pandemic, ClearTech is working with Western Service Workers Association (WSWA), which provides support for low-income service, domestic, in-home care, part-time, and temporary workers to provide things like emergency food, clothing, preventive medical care, and more. ClearTech has supported WSWA for years but really stepped up during the pandemic with employees working on school supply drives, donating toys for the holidays, helping with PPP loan applications, and more.
Winner: SIGNET Electronic Systems, Norwell, MA
This category is about beating the odds in a brutal market, achieving business growth, and measured success. In the midst of the pandemic, SIGNET launched its Remote Smart network operations center, which provides a highly professional and cyber-safe platform for the integrator to provide remote service. This not only proved invaluable in terms of touchless interaction with customer systems, but also has infused the company with recurring revenue.