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Customers Want to Know About Your Integration Firm’s Cybersecurity

As IT providers become a favorite target of cyber criminals, customers are beginning to ask tough questions about

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The Service Desk: Basics of Selling Managed Services

Cyberthreats make it more important for integrators to stay in constant comms with clients & networked systems. Selling

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Ways to Bring More Cyber Security Practices to Your AV Business

Thorough and effective cyber security practices are becoming increasingly important for AV integrators as they become targeted due

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The AI Behind Instagram’s ‘Explore’ Recommendations Tab

Instagram AI used to help its Explore function make custom recommendations focuses on matching users with accounts, not

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Take it From MSPs: If You Start Doing Technology Service Revenue, Expect a Few Challenges Like These

Earning more technology service revenue will bring its fair share of craziness: just read some of these MSP

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Digital Literacy is a Bigger Problem Than Ever Despite Constant Threats to Private Information

Most U.S. adults who took Pew Research Center digital literacy survey got more than half of the questions

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Common Objections to Managed Services Contract and How To Respond to Them

Common reasons a typical customer might be reluctant to invest in a managed services contract… and how to

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These are the Top Vulnerabilities in Industrial Control System Security Protocols

Stuxnet Worm & Target Data Breach squashed some myths about industrial control system security, and the networks attached

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Attack of the USB Killers: Coming to Your Clients’ Classrooms

What are USB Killers, and what does their existence say about the security behind your classroom/higher ed tech

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5 Steps to Better Cyber Risk Management

Cyber risk management isn't a business accessory -- now more than ever, your firm needs a comprehensive cyber

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