Haivision is well established in the command-and-control sector, boasting a history of innovation, expertise and adaptability. With roots in designing mission-critical workstations, Haivision has grown to become a provider of comprehensive solutions for a wide range of operational spaces. These solutions, notably embodied by the Haivision Command 360 complete videowall solution, are tailored to meet the needs of integrators and operators alike.
Here, we explore Haivision’s storied history, its extensive expertise across industries and its earnest commitment to serving, and collaborating with, its integrator partners.
Haivision Has Mission Critical, Command and Control Expertise
According to Aaron Leiker, vice president of product management, operation centers, at Haivision, the company’s story began nearly two decades ago when it provided technology solutions for intelligence, surveillance and reconnaissance devices. Over time, the company evolved its offerings, progressing from high-performance workstations to complex videowalls and, eventually, contributing to the design of entire command centers. This hands-on experience established a firm foundation of authority and reliability, enabling Haivision to cater to highly demanding markets.
“About four years ago, we made a kind of a dramatic shift,” Leiker reflects. “We used to use the term ‘Manugrator’ philosophy, where we’re manufacturing and integrating our own technology.” However, speaking candidly, he says that Haivision technology quickly reached a level of excellence even beyond the firm’s strength in integration. According to Leiker, “We shifted how we approach our customers. And, instead of going directly to customers with our technology, we started to go through a select group of audio-video integrators — mostly the ones who have a specialty in control rooms.”
According to Leiker, the expertise of those integrator partners has proved instrumental in delivering outstanding command-and-control outcomes to countless clients. He explains, “It has really changed our philosophy and how we develop our technology [to make it] integrator friendly as well as end-user friendly.”
For Leiker, this change in philosophy, along with Haivision’s breadth of expertise, has allowed the company to serve command-and-control environments in an array of verticals, including defense, public safety, transportation, enterprise and more. Moreover, the Haivision Command 360 complete videowall solution leverages knowledge gained from thousands of projects and embodies a deep understanding of mission-critical environments.
Serving Diverse Industries with Tailored Solutions
According to Leiker, one of the cardinal virtues of the Haivision Command 360 complete videowall solution is its adaptability. As he explains it, “[We saw] competitors were almost enforcing the customer to work a certain way around their tool, and we wanted to take the opposite approach. We’d rather our tool integrate with [customers] rather than the other way around.”
Think, for example, of military command centers, which tend to operate with centralized decision-making and which demand large, cohesive video displays to manage information flow. By contrast, enterprise organizations tend to lean toward decentralized setups, making individual workstations a focal point. Haivision Command 360 is uniquely suited to cater to both approaches, ensuring that customers never have to adapt their workflows to the technology, with the technology instead adapting to them.
The Haivision Command 360 complete videowall solution aggregates content from multiple sources and transmits that to a single visual platform. That includes content from websites or virtual machines, via HDMI or DisplayPort for media player or cable box connections, and more. “We can directly ingest IP video, as well,” Leiker notes. “[And] for remote computers or remote video devices of any kind, we have two types of encoders: One that has KVM capabilities built in and one that doesn’t.”
Ultimately, Haivision Command 360 ensures that, whether for real-time intelligence-led policing or cybersecurity operations, critical data is always accessible and actionable.
Commitment to the Integrator Community
Critical to Haivision’s success is its commitment to integrators. This dedication is most evident in the latest update to Haivision Command 360. According to Leiker, recent enhancements prioritize streamlining integrator workflows, making it easier to deploy and configure the systems.
“[It] is really a love letter to the integrator community,” Leiker says. “It is really designed to make that integrator experience as good as that end-user experience.”
For instance, a standout feature for integrators is the automation embedded into the setup process. The solution now includes automated device discovery and networking, which dramatically reduces configuration time. Additionally, the admin menu has been redesigned in the new update. Tasks like setting up video or audio assets, which previously required navigating multiple areas, are now consolidated for efficiency. According to Leiker, although these improvements might seem minor in isolation, their cumulative effect is a much faster, much less labor-intensive installation process.
Leiker points to how the user-classification tools simplify deployments even further. An acknowledgement that integrators typically work with end users of various skill levels, the new update includes preconfigured user roles to accelerate the onboarding process. Ranging from “standard” to “advanced” to “expert,” these roles ensure that every user has access to the tools they need without creating unnecessary complexity.
“Instead of asking our integrator to do a heavy-handed interview and profiling process to determine which features each person should get, we just built out-of-the-box roles,” Leiker explains.
Haivision Command 360’s latest update also tackles a longstanding challenge that integrators face: managing client security requirements. Often, high-security environments impose complex demands for systems integration. “When you apply your technology to an end user’s network, and you’ve conformed to their security policies,” Leiker says, “the customer’s own environment becomes part of the support apparatus.”
Leiker continues, “We’ve made it very easy to do things like change TLS certs when a customer might need to do so. We’ve also made it really resilient to, [for example,] a network outage, but [they] still need the platform to do everything else it was doing very well.”
Balancing Security and Functionality
Leiker emphasizes that Haivision recognizes that enterprise cybersecurity, public safety and military operations have vastly different thresholds for security and compliance. For example, financial institutions focus on hardening against cyber threats, whereas defense agencies may require advanced protection, such as electromagnetic interference (EMI) shielding.
“How [integrators] approach that security process [and mitigation] is quite different,” Leiker explains. “And we just try to make sure we’re we have experts in those regards who can help with that no matter what [the] threshold is.”
He underlines Haivision Command 360’s network resiliency, patch automation and TLS certification tools, which ensure that both integrators and end users can confidently rely on Haivision, even in the most challenging conditions.
“We put a lot of emphasis on how we patch our systems, as well as reorganizing some underlying technologies to make them more sustainable from a security perspective over a long period of time,” Leiker adds. “So, our integrator partners don’t feel like they have to make this trade off…. They should be able to have a great experience on their network [without requiring] a tremendous amount of coordination to make that work.”
Haivision and Command and Control: A Vision for the Future
Haivision is not a company to simply rest on its laurels. With its latest Haivision Command 360 updates and a continued focus on serving integrators and operators, it is clear that Haivision will continue to innovate in mission-critical spaces. From design to deployment, its solutions and updates are not only practical but, indeed, are proving transformative.
To explore how Haivision Command 360 can enhance your mission-critical environments, or to find out more about its solutions for command-and-control settings, visit Haivision’s website. Discover why integrators and clients alike trust Haivision to deliver cutting-edge technology tailored to their needs.
