Usually, when you ask an exhibitor why they’re excited about an upcoming trade show they’ll talk about products they’re introducing – and that is certainly the case for Mersive which is previewing its Solstice Kepler cloud-based room monitoring and analytics service at InfoComm 2018 ahead of a planned July launch.
However, CEO Robert Balgley is just as excited about what his company can learn from Infocomm 2018 attendees.
It’s at shows like InfoComm, he says in a Commercial Integrator interview (see above), when Mersive really gets to tap into its customers’ needs and learn what they ought to be adding to solutions in terms of network capabilities. As a result, Robert Balgley says Mersive ends up showing new network capabilities at InfoComm each year.
“We’ll be doing that this year,” he says. At trade shows, “We like to talk to our network savvy customers about what we can do to help your networks before best with our wireless content sharing solutions.”
Then There’s Solstice Kepler
Mersive’s focus on learning from customers shouldn’t overshadow its enthusiasm around the launch of Solstice Kepler. “We’re really excited about Solstice Kepler,” Balgley says.
“We’ve been in beta now for three months. We’re going to be launching this in July,” says Robert Balgley of Solstice Kepler.
Announced prior to ISE 2018, Solstice Kepler is Mersive’s answer to integration firms’ and customers’ needs to do a better job of aggregating data and analytics around meeting room usage and technology.
“This is our monitoring and analytics solution that we’re going to be launching,” he says. “We’ve been in beta now for three months. We’re going to be launching this in July.”
There are several benefits to Solstice Kepler, according to Balgley, but nothing is trumped by its ability to generate metrics. “The content pipeline between Solstice and the client device captures a whole bunch of information,” he says.
“It can actually tell you exactly what’s going on in the meeting room. Who’s sharing? What are they sharing? What are they sharing from? What applications are they sharing? “
Balgley adds that it’s “great information for CIOs, CFOs, facility management [and] AV network managers.”
More from Robert Balgley on Solstice Kepler (prior to ISE 2018):
Solstice Kepler is based on a fundamental assumption that content is a gold standard for understanding what goes on in the meeting space. When you look at how Solstice Kepler is going to work, Kepler is going to collect data from the users in the meeting.
It doesn’t matter whether you’re on a Windows product, an Apple product or you’re on one network or another network — or depending on the display that you’re on.
We’re going to collect data from everything that’s going on in the meeting room, so we’re going to know what got connected in terms of the device.
We’re going to know what application got used.
We’re going to know how long.
All the data’s going to be anonymous, but what it’s going to do is it’s going to create pattern recognition. We’re going to be able to develop over time kind of a gold standard, a best practice, of what works best.
In other words, think about scoring the meeting afterwards, kind of like you do for a ride service like Uber or Lyft. You’re going to be able to say, “Well, that was a 3-star meeting,” or, “That was a 5-star meeting.”
Over time, you’re going to develop a best practice methodology for what works best, what size display works best.
What kind of network bandwidth do you need to do media streaming? What devices do most people share from? Are they sharing from iPads? Are they sharing from Surface Pros? Are they sharing from an Android phone? What are they sharing? How long are they sharing it? How many people are sharing content?
All that data is going to allow us to look more closely at ROI and productivity, which are the two things that drive deployment and get us to a best practice point in time.
Visit Mersive at InfoComm 2018 booth N1416