Xyte, developer of the all-in-one cloud platform for device manufacturers and system integrators, announced the beta release of the Xyte MCP Server and AI agent, a new addition to its platform that enables AI agents to interact directly with connected AV devices.
Built using the Model-Context Protocol (MCP) — an open framework developed by Anthropic to help AI agents understand and communicate with third-party tools — Xyte says the implementation marks a transformative step toward intelligent, automated AV infrastructure and self-healing to autonomously diagnose and fix common AV issues.
With the Xyte MCP Server, AI agents can now interface with connected AV devices in the real world for the first time, taking autonomous actions to reduce downtime, dynamically adjust settings based on room conditions, detect anomalies and anticipate equipment failures, and enable self-healing capabilities for AV systems, among a host of other applications.
“We’re entering a world where AI agents don’t just answer questions — they solve problems and take action,” says Omer Brookstein, CEO and cofounder of Xyte. “Our MCP Server bridges the gap between devices and AI agents, empowering them to interact with real devices. That’s a game-changer for the AV industry.”
Xyte also announced its first set of Universal Device APIs, providing a standardized way for third-party platforms and service providers to manage Xyte-enabled devices — laying the groundwork for seamless integration with its MCP Server and enabling AI agents to interact with AV systems more efficiently and consistently.
AV Applications of MCP and Agentic AI
According to Xyte, agentic AI allows IT teams to scale their services without scaling headcount — delegating time-consuming, repetitive tasks to intelligent systems that work around the clock. With Xyte’s MCP Server, in-house IT and AV teams will be able to use AI agents to handle issues instantly and autonomously, freeing up staff to focus on higher-value work while ensuring faster response times and a seamless user experience. AI agents can automate and streamline key AV management tasks, enhancing efficiency and reducing downtime across systems, such as:
- Automated Room Recovery: If a camera fails, an AI agent detects the issue, reboots the device, checks connectivity, and notifies users – without human intervention.
- Dynamic Room Reassignment: AI agents can automatically move meetings to available rooms if AV components fail, updating calendars and signage in real-time.
- Proactive Maintenance: AI agents can monitor device health, create service tickets, and schedule repairs before users notice issues.
These scenarios, once manual and resource-intensive, are now achievable through Xyte’s Universal Device APIs and MCP Server, Brookstein adds.
Xyte stated it will showcase its MCP Server at InfoComm 2025, with live examples of AI agents resolving AV device incidents in real time.
