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Sennheiser Partners with SureBright to Offer Extended Warranties and Shipping Insurance

Published: September 19, 2025
Courtesy / Sennheiser

SureBright, the InsureTech platform for product protection and extended warranties, has partnered with the Sennheiser Consumer division to offer extended warranty and shipping insurance coverage to customers shopping on Sennheiser-Hearing.com in the U.S. and Canada.

According to Sennheiser, this partnership strengthens its customer-first commitment by ensuring shoppers have peace of mind when purchasing the brand’s audio products. Through SureBright, customers will now have access to warranty coverage and shipping protection.

“We are thrilled to partner with SureBright to bring enhanced warranty coverage options and shipping insurance to our U.S. and Canadian customers,” says Jared Toops, head of ecommerce, America – Consumer Hearing Business at Sennheiser. “The Sennheiser brand’s 80 years of heritage in delivering the future of audio is underpinned by our commitment not just to our products, but to our customers. By partnering with SureBright, we ensure that both are supported by a partner that is trusted by over 500 brands, including many within our own authorized retailer network.”

SureBright’s platform enables merchants and global brands to drive incremental revenue with no cost, no lift and pure revenue upside, says the company. Its modern approach to product protection has already been embraced by retailers and buying groups, including ProSource dealers such as ListenUp and AudioLab.

Rick Albuck, chief growth officer at SureBright, adds, “Sennheiser’s heritage and customer loyalty align perfectly with our mission to deliver effortless, trusted product protection. Together, we’re ensuring that every customer experience is supported with the same innovation and care that defines the Sennheiser name.”

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