Daisy’s growth strategy and long-term vision were on full display at CEDIA Expo/CIX 2025, where CEO Hagan Kappler discussed leadership, workforce development, and the future of custom integration during a recording of Inside Buzz, filmed inside the podcast studio housed in a VW ID. Buzz in the lobby of the Colorado Convention Center. The conversation reinforced Daisy’s positioning as a national integration brand focused on scale, collaboration and sustained service rather than short-term project volume.
With more than 20 locations nationwide, Daisy has continued expanding into major residential markets while maintaining a strong local presence through branch leadership. Kappler emphasized that scale is not simply about acquisitions, but about creating shared infrastructure that helps integrators operate more effectively. That includes standardized systems, centralized support and the ability to exchange best practices across markets with very different client expectations and housing dynamics.
Watch the full interview with Daisy CEO Hagan Kappler below.
Daisy CEO Hagan Kappler Highlights Workforce Development and Industry Collaboration on Inside Buzz
A central theme of the discussion was workforce development. Daisy has invested heavily in apprenticeship programs and technician training, viewing talent as the company’s most valuable asset. The company’s approach prioritizes long-term career pathways, predictable schedules, and ongoing education to attract and retain skilled technicians. A major focus of that effort is expanding opportunities for women in technical roles, which Daisy sees as both a social responsibility and a competitive advantage in an industry where women represent a significant share of homeowners and decision-makers.
The episode also explores how collaboration and national scale can strengthen the broader integration ecosystem. Daisy uses its size to engage manufacturers in more meaningful conversations around product reliability, innovation cycles, and real-world performance in the field. Scale also allows the company to test marketing strategies, refine service models, and reinvest learnings across multiple regions.
Recorded in the unconventional setting of the VW ID. Buzz podcast studio, the Inside Buzz episode offered a candid look at how integration firms can evolve by investing in people, prioritizing recurring service, and leveraging scale to deliver more consistent experiences for clients nationwide.
Another version of this article originally appeared on our sister-site CEPro on January 22, 2026. It has since been updated for Commercial Integrator’s audience.
