Since 2017, DIST (powered by Support305) has delivered comprehensive managed IT services to high-profile hospitality, healthcare and corporate clients across South Florida.
DIST (powered by Support305), already well-versed in the needs and expectations of its core commercial clientele, strategically tailored its ADI offerings for this segment. “Intuitive control over lighting, AV equipment, and access control systems, combined with remote management, is a natural complement to our 24/7 IT support,” explains Nitesh Mistry, owner of DIST (powered by Support305). “For restaurants, the right music volume and lighting intensity can significantly enhance customer experience. Once we aligned on the install, the training and tech support from ADI really helped us hit the ground running.”
Originally from New Jersey and celebrated for its innovative cuisine and sleek, modern ambiance, the restaurant Toku Modern Asian had established a loyal following. The owners were now eager to make a bold impression with their new Vegas-inspired South Florida location. In this competitive market, they sought an edge — elegantly appointed and seamlessly controlled AV solutions. DIST (powered by Support305) was entrusted to oversee the project, and used ADI products from Triad, Control4 and more to ensure its success.
Designing Seamless Audio for a 15,000-Square-Foot Space
Courtesy / ADI
The newly built 15,000-square-foot establishment required an extensive number of speakers to provide seamless background music coverage. During the design phase, DIST (powered by Support305) carefully placed Episode speakers to ensure smooth and balanced sound throughout the space, complementing them with Triad subwoofers in select areas. The design of each space guided the installation approach, with speakers and subwoofers either surface-mounted or recessed flush with the ceiling as needed. “These ADI brands checked all the boxes — price point, performance and aesthetics,” says Mistry.
Equally vital to the overall audio experience was volume control. “The restaurant owners wanted the music to subtly enhance the dining atmosphere — not overpower it like in a club where conversations become a shouting match,” Mistry reflects.
To achieve this delicate balance, a Control4 system was implemented to maintain a pleasant volume level while offering staff some flexibility. The audio system is divided into six distinct zones through a Triad audio matrix, allowing managers to easily control sound from three strategically placed Control4 touch panels. With just a tap, staff can mute music for business lunches or direct audio from televised sporting events to specific sections of the restaurant. A single button press restores the original audio settings, simplifying sound management and streamlining opening and closing procedures. Video distribution and control follow a similar setup, enabling staff to quickly select and stream content to the Episode speakers in each zone.
Lighting Scenes That Simplify and Enhance Dining
Courtesy / ADI
Enhancing the ambiance, the restaurant’s lighting is managed by the Control4 system. With input from the owners, DIST (powered by Support305) configured the brightness levels of Control4 light switches and audio volume settings into customized scenes tailored for lunchtime and dinnertime dining. These scenes are scheduled to activate automatically, eliminating guesswork and simplifying setup for the staff. There’s no concern about technical disruptions, even in the event of a power outage.
The entire Control4 ecosystem is monitored and managed through ADI’s cloud-based OvrC support platform. If any device requires a reboot or maintenance, the DIST (powered by Support305) team is immediately alerted and can resolve the issue remotely, ensuring smooth operations and an uninterrupted dining experience.
Elevating Ambiance and Customer Experience
At Toku Modern Asian, General Manager, Peter Lopez, leads a dedicated team of 20 professionals who are fully trained and knowledgeable about how these solutions work all thanks to to the incredible support from the DIST team. “The integration of ADI products has elevated our ambiance to a level we could never achieve otherwise,” Lopez shares. “Their ease of use, seamless functionality, and ability to enhance the customer experience have truly transformed our space.”
The success of Toku Modern Asian’s South Florida location exemplifies the power of combining innovative technology with expert support. ADI’s comprehensive solutions and reliable 24/7 technical assistance played a pivotal role in empowering DIST (powered by Support305) to deliver seamless, state-of-the-art AV and automation systems. From intuitive lighting and audio control to remote monitoring and maintenance, these solutions elevated the dining experience and streamlined operations.
