by Daniel Newman | Nov 28, 2014 | Insights
The analogy of feast and famine in business might have been invented by commercial integrators.When bandwidth to do another project seems impossible to find, three customers are ringing your phone with high-margin projects to do yesterday. But once you hire to...
by Daniel Newman | Nov 24, 2014 | Insights
Last week at the CI Summit I had a great opportunity to sit in on a panel led by CI’s very own Tom LeBlanc on talent acquisition.The overarching purpose of the panel was to discuss how to attract a younger, more technical demographic into the audiovisual...
by Daniel Newman | Oct 10, 2014 | Insights
The day I’m writing this marks the launch of the iPhone 6.That is right, S-I-X. Almost like we batted an eye and we went from this new concept of an iPhone to a now ubiquitous product that has defined the category of smart device.What fewer people are talking...
by Daniel Newman | Sep 25, 2014 | Insights
Been to an InfoComm show lately? If you have, something you may notice is that the average age at the show is, well, let’s be PC and say not young. For many that have been around the business for some time, they may not have noticed the age creep taking place,...
by Daniel Newman | Sep 3, 2014 | Insights
Would it surprise you even the slightest bit if I told you that customers will overwhelmingly pay more money for great customer service?In fact, most say they will pay up to 13 percent more and when you are in an industry that often struggles to drive blended margin...