The command-and-control landscape is rapidly evolving, and the market demands more than just standard AV solutions. In a recent discussion, Dan Ferrisi, group editor, commercial and security with Emerald, sat down with Dan Gundry, director of global strategic business development with Barco Control Rooms, to explore the nuances of the critically important command-and-control market.
Gundry, a respected expert in the command-and-control category, shared his insights on Commercial Integrator’s latest Command-and-Control Deep Dive report. Indeed, he highlighted key trends and considerations for integrators.
Barco Executive Dan Gundry on Command-and-Control Deep Dive Report
Gundry praised the report for its accuracy and the valuable contributions from industry leaders. However, he offered important additions and amplifications. One key point was the need for localized manufacturer support. He emphasized that, for mission-critical systems, assistance must be available within the client’s time zone. Simply being in the U.S. is likely not enough. He also expanded on the importance of operator-centric furniture, noting, “These are mission-built consoles for operators [who are] working on 10/12-hour shifts in highly stressful conditions.” He underscored the need for specialized, ergonomic solutions beyond standard office furniture.
The conversation delved into several critical areas for the command-and-control space. Gundry stressed the importance of cybersecurity, stating, “It is critical that we talk about those things and that we have secure systems.” He also drew a sharp distinction between “business-critical” environments, such as a typical conference room, and “mission-critical” control rooms where failure can have severe consequences, including financial loss or loss of life. Finally, Gundry highlighted Barco’s role as a leader in designing technologies specifically for these demanding environments, ranging from its UniSee videowalls to secure, performance-grade KVM solutions.
This discussion serves as a vital resource for any professional operating in or entering the command-and-control market.
To gain a deeper understanding of the command-and-control category, watch the full conversation with Dan Gundry of Barco Control Rooms. You will find the interview embedded below.
