Zoom to Acquires Five9 in Effort to Boost Customer Engagement
The videoconferencing provider has announced the acquisition of the intelligent cloud contact center provider in what will lead…
Insights
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Eight Ways to Make Hybrid Work Fair
Keeping hybrid work schedules fair among organizations going forward will be a challenge, but there are multiple ways…
Insights
What Are Employees Biggest Concerns About Returning to the Office?
Qualtrics conducted a study of adult employees across the U.S. that found attire, office conditions, and various others…
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