In an email sent to Extron customers, the Anaheim, Calif.-based company declared that its supply-chain issues are now resolved. According to a letter from Brian Taraci, CEO/CTO, over 93% of current products are on shelves in sufficient quantities. This includes, but is not limited to, Extron’s NAV Pro AV-over-IP, DTP, XTP, FOX, DMP, TouchLink, IP Link, MediaLink product lines and many others.
Integrators can now submit orders for products on all major product lines and can expect those orders to ship as requested, even same day or next day, says Taraci, in a letter. Taraci continues, “I can confidently say that, at Extron, things are back to normal. Extron has always maintained high levels of finished goods inventory. We view it as an integral part of our S3 Service Support and Solutions philosophy.”
Throughout the years, Extron says it has established itself as a trusted partner in the AV industry, providing integrators with reliable and efficient order fulfillment. Taraci explains Extron’s extensive inventory levels played a crucial role in navigating the challenges posed by the supply chain crisis.
“Our highest priority has been the resolution of this issue, and solving it required dedication and focus from virtually every department within our company. I am profoundly grateful for our team’s resilience and Extron’s adaptability during this global upheaval,” he says.
Taraci continues, “Emerging from this episode, I can confidently state that we are in a better position than ever to support you, our customers. Part of our solution involved not only securing components in quantities significant enough to meet current demand, but also addressing the additional volume we’ve seen as customers move orders to Extron due to continued backorders from other manufacturers. We are in great shape! If you have a need, reach out to us, we are ready to help!”
Fall 2023 will mark Extron’s 40th year in business. Even while Extron was focused on resolving the supply chain issues, engineering teams have been steadfastly innovating and designing new product solutions that are set to revolutionize the AV industry, says Taraci.
Recent product announcements include Extron’s UCS 303 presentation switcher with USB-C, XPA Ultra FX audio amplifiers, UCS 601 Pro USB-C dock, DTP3 T 203 three input transmitter with USB-C charging and VCA 100 virtual control appliance.
The aforementioned products are just the beginning, notes Taraci. The company is expected to release more products in the coming months.
