The ASCII Group, North America’s vendor-neutral community for managed service providers (MSPs), has launched a redesigned corporate website and a new member portal. Thus, delivering a more connected and engaging experience for today’s MSPs, says the company.
These updates reflect a broader initiative to elevate the ASCII experience — streamlining access to programs, enhancing peer collaboration, and building on the vision of ASCII’s late founder, Alan Weinberger, who championed the power of community in the IT channel.
The company says the new website features improved navigation, refreshed content and a clearer representation of ASCII’s vendor-neutral position in the market. It also provides easier access to information on member benefits, industry events and peer programs.
“The new site is a true reflection of the community we serve,” says Jerry Koutavas, CEO of The ASCII Group. “It reinforces our commitment to helping MSPs grow and stay competitive, while better showcasing the breadth and depth of what ASCII offers.”
MSP Member Benefit Portal
Earlier this year, ASCII also introduced its member benefit portal — a centralized platform for real-time community engagement. Built to support meaningful peer interaction, the portal enables members to submit subcontracting requests, exchange vendor recommendations, explore acquisition opportunities, and offer or receive support during service disruptions or emergencies.
“The member portal brings to light what has always existed within our community — MSPs supporting each other in practical, business-focused ways,” adds Koutavas. “By formalizing that collaboration, we’ve made it easier for members to connect, share and solve challenges together.”
Both the website and portal were developed with direct input from ASCII members and are part of the organization’s ongoing effort to remain the most accessible, trusted, and community-driven resource for MSPs in the channel.