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Latest In: Operations

after-hour service client support managed-service agreement
Group of happy call center smiling business operator customer support team phone services agen working and talking with headset on desktop computer at call center

Best Practices for Handling After-Hours Client Support

It’s critical to establish clear methods and set proper expectations, as well as to be mindful of which…

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Commercial Integrator NSCA Supply Chain surveys Webinar
Integrator orders, Commercial Integrator and NSCA are teaming up to mitigate supply-chain risks.

CI and NSCA Collaborate to Mitigate Supply-Chain Risks

With a webinar coming up later this month and an issue survey ongoing, Commercial Integrator and NSCA are…

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AVoIP PaaS SaaS
Two hands shaking as a symbol of partnership. A beam of light is superimposed on the hands.

Userful Introduces Enhanced Partner Program

The Partner Program provides support and resources for system integrators to win business and deliver Userful’s integrated software-defined…

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B2B Marketing Exchange
B2B Marketing Exchange East