Government Wants Big Tech to Help Quell Coronavirus Spread Through Location Tracking
Reports say government’s efforts to use location tracking to follow spread of COVID-19 isn’t about building federal database,…
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Serenova Announces CxEngage Rapid Response Program to Accelerate Work-from-Home Deployments
Serenova CxEngage Rapid Response initiative helps large organization scale their contact centers into the cloud within 48 hours.
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Service Desk: Creating a Culture of Learning Instead of an Education Policy
Top talent is looking for organizations that will help them learn and grow, so integrators need to evolve…
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