Wayfair Learns Tough Lesson: Don’t Scare Away Your Customers
Online housewares giant Wayfair makes customers and browsers uncomfortable by calling them after uncompleted sales to see if…
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Diversity Efforts in AV Picking Up Steam
Diversity is becoming an important topic as the Pro AV industry looks to navigate changing workforce and industry…
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I Left AVEC 2019 With Three Key Takeaways
Integrators need to expand to new lucrative markets, find a way to attract new talent and focus on…
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