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Latest In: Sales & Marketing

Customer Service
integration projects, AV clients

How To Win Integration Projects and Influence AV Clients: A Guide to Customer Relationships

The key to better integration projects is so heavily dependent on building better AV client relationships. It's NOT…

Video
BLC BLC 2019 NSCA
Innovation, NSCA BLC 2019, AV technology

NSCA BLC 2019 Preview: Innovation Is About Insight and Vision, Not AV Technology

Dr. David Ricketts will share his thoughts about the root of innovation and the fun of creating the…

Video
As-A-Service Customer Service Legal & Regulations Managed Service Managed Services Service Service Contract
AV service contracts, AV contractors

This Illusory Clause in Most AV Contracts Is Completely Unenforceable

AV contractors should take note of discrepancies between equipment lists and the narrative listed in AV service contracts.

Insights
B2B Marketing Exchange
B2B Marketing Exchange East