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Let’s Stop (Publicly) Complaining about Our Customers

The integration industry has taken to "publicly shaming" our clients via Twitter and sharing of stupid customer quotes.…

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CompTIA: Cloud, Mobility Remain Top IT Trends

Finding ways to use big data and growth in software are other parts of IT industry upswing.

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5 Tips for Creating Unparalleled Customer Experiences

All companies claim that customer support is a top priority, but how many are reinforcing these steps to…

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