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How LG Digital Signage Is Helping Air Travelers Reach Destinations Easily

Orlando Airport adds 700-display video wall; O’Hare, Detroit, Washington Reagan airports among others incorporating LG to better get information to millions of people every year.

CI Staff

Airports are becoming increasingly complex environments to navigate, so that means major travel hubs are turning to technology to make the experience easier for everyone involved.

LG has played a major role in the overhaul of some of the country’s largest airports, with a series of installations in the past several months.

Detroit Airport features LG’s 98-inch class 4K Ultra HD commercial display with an integrated barcode boarding pass reader that displays travelers’ route to their gate and calculates the time it will take to get there.

Officials there also replaced 27 paper directories with 22 84-inch class LG 4K Ultra HD commercial displays.

LG Displays Upgrade the Travel Experience

Meanwhile, Ronald Reagan Washington National Airport uses LG commercial displays to help travelers navigate the airport.

Chicago’s O’Hare International Airport showcases LG commercial displays in the baggage claim area to greet incoming guests.

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The most recent major airport upgrade featuring LG products is Orlando International Airport, which now has 700 LG 55-inch ultra-slim-bezel video wall displays that create a continuous 1,561-foot digital display wall to greet nearly 40 million travelers every year.

LG is also installing another 350 displays that will be part of double-sided overhead video walls for wayfinding and flight information.

More than 1,000 LG slim-bezeled ultra-high definition displays are being installed at the airport behind check-in counters, concession areas and security checkpoints to provide customers with a new travel experience – one that conveys all the pertinent information that customers have come to expect while traveling, including wait times, flight information, wayfinding, destination time and weather and gate information.

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John Newsome, Greater Orlando Aviation Association’s director of information technology, described the Orlando Airport video wall as a digital canvas that provides unparalleled opportunities for airline and local area branding, for the “Orlando Experience” for example, and for improved customer service through information and entertainment.

“The massive Orlando video wall represents an amazing display of innovation to transform the airport experience, setting a new standard for transportation information displays around the world,” said Clark Brown, VP of digital signage at LG Electronics USA Business Solutions.

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LG Electronics, along with video wall experts and content development agency Synect and communications/IT solutions provider SITA, worked to design and install LG’s ultra-high definition video wall, which delivers a wide viewing angle, while fully integrating with the airport operational systems.

The family-friendly airport also can now display interactive games to entertain its young travelers and decrease perceived wait times.

Each display features LG’s In Plane Switching (IPS) panel technology to ensure accurate color saturation and contrast, even at wide viewing angles.