COVID-19 Update

Harman Revamps Education Alliance Program Web Portal

Harman Professional Solutions has released a redesigned web portal of its Education Alliance Program for university AV and IT managers.

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Harman Professional Solutions has released a redesigned and streamlined web portal of its Education Alliance Program for university and college AV and IT managers.

According to the company, the Education Alliance Program (EAP) and the updated portal gives university and college AV and IT managers “a more immediate, at-a-glace access” to reward points, account management and a simplified user experience.

The redesigned EAP portal provides users with a quicker and easier way to view reward points in the top right corner of the portal, at all times, no matter what section of the portal they are on.

It’s also now easier to view detailed account activity with most recent transactions on the main account page and the transaction history with individual transaction details.

Further, several other user interface enhancements make the portal easier to navigate and use.

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Harman’s Education Alliance Program has been around for more than 10 years, providing higher education institutions with its customer loyalty program that offers the opportunity to redeem points for free products, access training and technical support, and gain recognition through sponsored case studies.

Users can join the program to track and redeem their reward points and view and manage account activity from a single location.

In a statement, Derek Covin, the senior director of sales operations and project management at Harm Professional Solutions, said the company has a long tradition of serving the higher education community with technology innovations that empower strategic advancements in education delivery.

“We initially created the program to reward our customers for their loyalty, allowing them to redeem points for free products,” Covin said.

“The new portal offers us yet another opportunity to thank members by simplifying account management to ultimately get them the products and support they’ve earned, more efficiently than ever before.”

 

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