Don’t Let Key-Person Dependency Problems Damage Your Customer Service
Key-Person Dependency can cripple customer service, particularly when said specialist leaves the company. Here are five things you…
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The Pros and Cons of Adding a 4th Day to InfoComm
Growth in InfoComm attendance this year, especially among end users, leads Craig MacCormack to consider pros, cons of…
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10 Fast-Growing Integration Firms: What AV Pros Can Learn from Them
CI’s inaugural list of growing integration firms sees some spurred by acquisition, boosted by diversification, and others that…
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